In the course of carrying out our activities, All Things All Creatures Pty. Ltd. will collect, store, use and disclose personal information. We are committed to the protection of your personal information and to compliance with privacy law.
Personal information is information or an opinion about an identified or reasonably identifiable individual, whether or not the information or opinion is true and whether or not the information is recorded in a material form.
We collect and hold personal information about individuals for the provision of our video production services and purposes connected to those services.
Consistent with the provision of our video production services, the types of personal information we may collect and hold include:
If you don't provide us with personal information we are unlikely able to provide you with our services.
As a video production company, we collect and process additional types of data including:
Visual and Audio Content:
Technical Production Data:
We utilise artificial intelligence tools to enhance our video production services, including Claude, ChatGPT, Midjourney, Google Gemini, and Veo. In using these services:
Data Processing for AI:We may process your visual content, audio recordings, project briefs, and creative materials through AI platforms to:
AI Service Providers:When using AI tools, your data may be processed by third-party AI service providers. We ensure these providers maintain appropriate data protection standards, though you should be aware that:
Client Consent for AI Processing:By engaging our services, you consent to the processing of your content through AI tools for the purposes of delivering your video production project. You may opt out of AI processing, though this may limit the services we can provide.
We may collect personal information in the course of providing our video production services, from our website, via our clients who pass on your information, through video and audio recording during production, or directly from you.
Personal information is held securely, is subject to various security protections and is held only for as long as the information remains relevant to the purpose for which it was collected.
We take reasonable steps to ensure the security and integrity of the personal information we collect, store, use and disclose including:
Data Retention for Video Production:
We will not use or disclose personal information for any secondary purpose, unless that secondary purpose is related to the primary purpose for which we have collected that information, and you would reasonably expect the disclosure in the circumstances, or unless you consent to that use or disclosure.
For the purposes of the General Data Protection Regulation (GDPR) we are a data processor.
The purposes for which we hold, use and disclose and process information include:
(a) conducting our business which includes video production, post-production, and creative services;(b) coordinating video shoots, managing talent, and scheduling production activities;(c) processing video and audio content through AI tools to deliver enhanced creative services;(d) creating promotional materials and portfolio content (with explicit consent);(e) communicating information about our services or third party services that may be of interest to you;(f) for our internal administrative, research, planning, marketing and service development; and(g) complying with legal and regulatory requirements related to content creation and distribution.
Portfolio and Marketing Use:We may seek permission to use excerpts from your video content for our portfolio, marketing materials, or social media presence. This will always require your explicit written consent and will be limited to the specific uses agreed upon.
Third-Party Distribution:We will not distribute your content to third parties without your explicit consent, except as required for technical service delivery (such as cloud rendering services) or legal compliance.
We will take all reasonable steps to ensure any personal data we collect, use or disclose is up to date and accurate. If you believe personal information we hold about you is not up to date or accurate, you may ask us to correct it.
You may ask us to provide you with details of the personal information we hold about you, and copies of that information. We will respond to your request and attempt to provide you with the data within 30 days of receipt of your request.
If we provide you with copies of the information you have requested, we may charge you a reasonable fee to cover the administrative costs of providing you with that information.
Please direct all requests for access and correction to contact@allthingsallcreatures.com.au
Some individuals also have a right, in certain circumstances, to have the information held about them erased. You can talk to us further about this at contact@allthingsallcreatures.com.au.
You can also request that we restrict or suspend the processing of your personal information. If you do so, just note that we will then be most likely unable to provide the services to you.
The GDPR also provides that in some circumstances individuals have a right to data portability, to withdraw their consent at any time, to object to data processing and to object to processing of data for marketing purposes.
Right to Withdraw Consent for AI Processing:You may withdraw your consent for AI processing of your content at any time. However, this may affect our ability to deliver certain enhanced services or may require alternative production methods that could impact project timelines and costs.
Relevant to the GDPR, in order to provide our services to you, at your request we will disclose the information which we process to countries outside the EEA. However, that is typically only the case where the information has been collected in a country outside the EEA.
In relation to our Australian operations:
We may, in the course of providing video production services, disclose personal information to overseas entities including by utilising overseas data servers and AI processing services.
Those overseas entities are likely to be located in the following countries: USA, New Zealand, and other countries where our AI service providers operate their data centres.
AI Service Locations:Our AI processing partners may operate servers in various international locations including the USA, Europe, and Asia-Pacific regions. We ensure all international data transfers comply with applicable privacy laws and include appropriate safeguards.
We will review and update this Privacy Policy from time to time as needed without notice. Therefore, you should review the terms of this policy periodically to make sure that you are aware of how we collect, hold, store and use personal information.
If you consider a breach of the Privacy Act 1988 (Cth) has occurred, you may direct your query to our Privacy Officer and we will attempt to resolve your complaint.
If you do not consider our response satisfactory, you may contact the Australian Privacy Commissioner at its website www.oaic.gov.au or by telephone on 1300 363 992 or you can contact another appropriate supervisory authority. For EU individuals, you can contact the European Data Protection Supervisor.
Contact Information:All Things All Creatures Pty. Ltd.
Email: contact@allthingsallcreatures.com.au
All Things All Creatures Privacy Policy 2.0
Last updated: June 2025
All Things All Creatures acknowledges the Gadigal people of the Eora Nation as the traditional owners of the land we work and create upon. We pay our respect to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples across the Nation.
